Aster / Refunds
Refund policy
For a purchase or activation problem, email shivamrohillaa@gmail.com with your order ID, purchase email and a description of the issue. Do not send card details or your full license key.
Refund requests
Dodo Payments is the Merchant of Record and processes payments and refunds. Contact us or use the support details on your Dodo receipt to request a refund. Requests are reviewed according to the applicable purchase terms and consumer rights. We do not promise automatic approval or a fixed processing time.
Approved refunds may revoke license access. Aster’s license has no scheduled expiration, but it covers the purchased version and does not guarantee all future releases or lifetime support. There is no free trial. Please check macOS 14+, hardware support and the feature details before purchasing.
Nothing in this policy limits mandatory cancellation, refund or other consumer rights. Dodo’s buyer terms apply to checkout.